Jira Service Management

{"xsrfToken":"2eb58ad1-3965-44a6-85d4-5627f8af35b4_6cf6a0d340e9cee88e03c453b62535ad071d199f_lout","branding":{"id":"3","key":"bisd","name":"Customer Service Desk","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/8","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#999999","headerLinkHoverBGColor":"#999999","headerBadgeColor":"#999999"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/93860066-dfc4-4f64-8b6a-f6aa8e4e81c7/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiZjUzZDVjMC1hYjUxLTRmNjEtOGJlNS01OWNlMjEyMzk3NDAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjkzODYwMDY2LWRmYzQtNGY2NC04YjZhLWY2YWE4ZTRlODFjNyI6WyJyZWFkIl19LCJleHAiOjE2Mjc3NDIwNjgsIm5iZiI6MTYyNzc0MTQwOH0.XYP0RjXmop0hFAAUvj2enuv1K9cPuZ0xObrRm3nJdOc&client=bf53d5c0-ab51-4f61-8be5-59ce21239740&mode=fit","logoId":"93860066-dfc4-4f64-8b6a-f6aa8e4e81c7","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Blackbird Request Portal","sharedPortalName":"Internal Request Portal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Blackbird Request Portal","sharedPortalName":"Internal Request Portal","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"3","key":"bisd","projectId":10006,"serviceDeskId":3,"name":"Customer Service Desk","description":"Welcome! Please use the following options to report an issue or request to our support.","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"233","name":"Featured Brand Request","descriptionHtml":"If you have purchased advertising with Blackbird for your brand to be featured on BlackbirdGo, please fill out the required fields below. We also ask that you provide a link or spreadsheet attachment with product information & photos. Please feel free to use the following link as a reference: <a href=\"https://docs.google.com/spreadsheets/d/1vHlxNAUOnYDBL_OVGLDpktvUqyb7RNq5VggZVV5mYC0/edit?usp=sharing\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://docs.google.com/spreadsheets/d/1vHlxNAUOnYDBL_OVGLDpktvUqyb7RNq5VggZVV5mYC0/edit?usp=sharing</a> | Please note there are two tabs in this example, one for product information and one for product photo requirements.","callToAction":"Featured Brand Request","introHtml":"For Brands to request to be featured on BlackbirdGo","icon":10496,"iconUrl":"https://myblackbird.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10496","groups":[4],"key":""},{"id":"217","name":"Vendor Product Photo Request","descriptionHtml":"","callToAction":"Vendor Product Photo Request","introHtml":"For retail clients who need to add a new vendor product photo to product on their BlackbirdGo online menu.","icon":10503,"iconUrl":"https://myblackbird.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10503","groups":[4],"key":""},{"id":"197","name":"New Brand Request","descriptionHtml":"","callToAction":"New Brand Request","introHtml":"For retail clients who need to add a new or existing brand to an existing vendor.","icon":10503,"iconUrl":"https://myblackbird.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10503","groups":[4],"key":""},{"id":"143","name":"Location Update Request","descriptionHtml":"","callToAction":"Location Update Request","introHtml":"If you need to update store hours, close early, or add a message on a your menu.","icon":10486,"iconUrl":"https://myblackbird.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10486","groups":[4],"key":""},{"id":"142","name":"New Vendor Request","descriptionHtml":"","callToAction":"New Vendor Request","introHtml":"For retail clients using the Blackbird POS and needing to add a vendor to receive Inventory Shipments from.","icon":10503,"iconUrl":"https://myblackbird.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10503","groups":[4],"key":""},{"id":"140","name":"New Location Request","descriptionHtml":"","callToAction":"New Location Request","introHtml":"For wholesale clients who need to add a new deliverable location to the system for shipments.","icon":10486,"iconUrl":"https://myblackbird.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10486","groups":[4],"key":""}],"reqGroups":[{"id":4,"name":"General"}],"orderMapping":{"4":[217,142,197,140,143,233]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"58d14e9a-0deb-3c34-b021-cbe6b879e098","appLinkName":"System Confluence","appLinkUrl":"https://myblackbird.atlassian.net/wiki","spaceKey":"HD","spaceName":"Help Desk","spaceUrl":"https://myblackbird.atlassian.net/wiki/spaces/HD","isServer":false},"labels":[],"projectKey":"BBSD","serviceDeskId":3},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BBSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Internal Request Portal","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://myblackbird.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=myblackbird","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"2eb58ad1-3965-44a6-85d4-5627f8af35b4_6cf6a0d340e9cee88e03c453b62535ad071d199f_lout","baseUrl":"https://myblackbird.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"bf53d5c0-ab51-4f61-8be5-59ce21239740","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}